Privacy Policy
This policy describes how FreshAir Pro collects, uses, and protects your personal data, in accordance with the Swiss FADP and the GDPR.
1. Data Collected
- Identity and contact details (name, email, postal address, phone)
- Order data (products, amounts, payment method)
- Technical data (cookies, browsing, IP)
2. Purposes
- Process and ship your orders
- Customer service and after-sales support
- Website improvement and marketing (with consent)
3. Recipients
Your data is shared only with our service providers necessary for order fulfillment: Shopify (hosting), carriers (delivery), payment providers.
4. Retention Period
Order data retained for 10 years (accounting obligation). Marketing data: until unsubscription.
5. Your Rights
You can exercise your rights of access, rectification, erasure, opposition, and data portability at any time by writing to hello@freshairpro.ch.
6. Cookies
The site uses cookies for the shopping cart, traffic analysis, and marketing. You can manage them from your browser.
7. DPO Contact
For any questions: hello@freshairpro.ch.